THE COMPLETE CRM & CALLING ECOSYSTEM

Your Leads. Your Team.
One Powerful Platform.

Vaani unites a powerful desktop CRM command center with an Android caller app. Seamlessly track every inbound lead, automate dialing, schedule zero-miss follow-ups, and elevate conversion rates.

💻 Vaani CRM (Desktop Operations)
📱 Vaani Caller App (Android Native)
⭳ Download Caller APK (45.3 MB) Schedule a Demo Sign In to CRM ↗

Latest Build: 15 Oct 2026 · Requires Android 8.0+ · Optimized for Caller Workspaces

CRM Dashboard Overview
01. DESKTOP WORKSPACE

1. Real-Time CRM Dashboard

A centralized headquarters for managers, admins, and operational leads. Watch incoming website inquiries stream into queues, track team caller capacity, and analyze conversion velocity in real time.

  • Live KPI counters: Total Leads, Calls Today, Overdue Callbacks
  • Lead status pipeline: Pending, Interested, Call Back, Admission Done
02. INTAKE & ROUTING

2. Intelligent Lead Management

Eliminate lead leaks and spreadsheet chaos. Ingest bulk leads through CSV imports with course-specific intake mapping, or accept automated API submissions with origin verification.

  • Strict duplicate prevention and phone number normalization
  • Service eligibility matching (callers only dial authorized services)
Lead Management
Native Caller App
03. MOBILE WORKSPACE

3. Native Android Caller App

Built specifically for fast-paced telecalling. The Android app connects directly to the CRM, providing callers with their personal queue of assigned and claimable website leads.

  • Photo-verified selfie attendance check-in for shift security
  • Clean separation between Available Website Leads and Assigned Leads
04. TELEPHONY & LOGGING

4. Automated Calling & Call History

No manual number copying. Callers tap to dial directly from the app. Upon call disconnect, the app automatically triggers the Call Outcome prompt, ensuring zero unlogged interactions.

  • Outcomes: Interested, Follow Up, Not Interested, No Candidate, etc.
  • Auto-recorded call duration and timestamp tracking
Call History
Follow-up Tracking
05. CALLBACK AUTOMATION

5. Scheduled Follow-ups & Push Alerts

Ensure promised callbacks happen on time. Select date, time, and custom callback notes. When the time arrives, high-priority push notifications alert the caller immediately.

  • Overdue callback badges on caller and manager dashboards
  • 1-click completion and outcome update flow
06. MESSAGING INTEGRATION

6. 1-Click WhatsApp Communication

Bridge the gap between voice and text. Directly dispatch pre-formatted WhatsApp brochures, admission checklists, and fee structures from the lead detail view or mobile caller app.

  • Configurable pre-approved WhatsApp templates
  • Activity audit log tracking every WhatsApp message dispatch
WhatsApp Integration
Gamified Points Engine
07. GAMIFICATION & RECOGNITION

7. Points Engine & Peer Appreciation

Incentivize high performance with transparent gamification. Points are awarded automatically for calls completed, target conversions, and positive peer appreciation ratings.

  • +15 points for preferred course conversions, +30 points for alternate
  • Structured monthly review periods calculating peer feedback scores
08. CONVERSION INTELLIGENCE

8. Real-Time Conversion Analytics

Identify your most profitable lead sources and highest converting callers. Interactive trend charts display call outcomes, conversion percentages, and peak calling hours.

  • Fast sub-50ms analytics API for instant live data queries
  • Multi-day aggregation filters (7 days, 30 days, 90 days)
Analytics Dashboard
Admissions Workflow
09. DOMAIN SPECIALIZATION

9. Counselling & Admissions Pipeline

Specifically architected for educational and admission consultants. Seamlessly guide candidates from general inquiry to course selection (MBBS, BDS, BTech, Nursing, Pharmacy, MBA, MD/MS) and verified enrollment.

  • Target intake year capture (This Year, Next Year, or Custom Year)
  • Academic eligibility tracking: NEET status, PCB %, and documents
10. UNCOMPROMISING MOBILITY

10. Full Shift On Your Phone

The Vaani Android Caller App is not an afterthought — it is a complete mobile workforce platform. Employees submit daily work reports, request leave, chat with team channels, and review company notices directly on mobile.

  • Team chat with channel attachments and real-time push alerts
  • Role-targeted company notices and announcement broadcasts
Mobile Experience
READY TO DEPLOY?

Get Started With Vaani Today

Request a customized demonstration and see how Vaani can transform your team's calling productivity, eliminate missed callbacks, and accelerate admissions.

🚀 Fast Onboarding: Get your team calling within 24 hours.
🔒 Secure & Isolated: Full role-based caller data protection.
📊 Zero Setup Complexity: Cloud-hosted or self-hosted options.

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